We are seeking a highly motivated and organized individual to join our team as a Customer Relationship Executive. The ideal candidate will be responsible for building and maintaining relationships with customers, ensuring customer satisfaction, and providing excellent customer service. As a Customer Relationship Executive, you will be the main point of contact for customers and will work closely with other departments to address any issues that may arise.
Key Responsibilities:
- Build and maintain strong relationships with customers by providing exceptional customer service.
- Respond promptly to customer inquiries and complaints via email, phone, and in-person.
- Manage customer accounts and ensure that all customer information is accurate and up-to-date.
- Collaborate with other departments to ensure that all customer needs are met.
- Monitor customer satisfaction and make recommendations for improvements.
- Identify and escalate issues to appropriate departments when necessary.
- Provide customers with product and service information and assist them in making informed purchasing decisions.
- Maintain records of customer interactions and transactions.
- Continuously update and maintain knowledge of company products, services, and policies.
- Ensure that all customer inquiries and issues are resolved in a timely and satisfactory manner.
Perks:
- Company-provided laptop for work.
- Fresher's are welcome to apply.
- Work from home option.
How to Apply:
Step 1: Click the below link and like our LinkedIn page to stay informed about future happenings: https://www.linkedin.com/company/jensen-kobain-solutions/ (Or copy paste the link if not working).
Step 2: Share your CV at chetan@jensenkobain.com.
Step 3: Our team will reach out to you for a telephonic interview.
Note: Kindly follow all 3 steps for successfully applying with us.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹30,914.18 - ₹40,526.45 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Night shift
- UK shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- CSS: 1 year (Preferred)
- total work: 1 year (Preferred)
- Design: 1 year (Preferred)
Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance
Contract length: 12 months
Part-time hours: 36 per week
Salary: ₹25,122.51 - ₹40,958.08 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
- HR: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance
Contract length: 12 months
Part-time hours: 36 per week
Salary: ₹25,922.72 - ₹31,931.97 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
