Operator (Customer Service) [Vietnam]


 

Mô tả công việc:

(Mức lương: Thỏa thuận)
  • Working time: 8 hours/shift/day (8:00-16:00 / 16:00-24:00 / 24:00-8:00 (next day)) => 40 hours/week
. Learn business with procedure and practice them
  • Receive customer issue/request, reply/solve them quickly
  • Ensure issue/request to be closed correctly with customer’s confirmation
  • Use dedicated tools in working (receiving tickets, update status and information)
  • Work in shifts, on weekend or holiday with full benefits according to Labor Code
  • Follow the direction of Leader or Line manager
  • Report to Leader or Line Manager

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Negotiable up to VND23,000,000 GROSS depend on your qualification and experience
  • 100% salary in 2-month probation
  • Bonus evaluation twice a year & Annual salary increment review
  • Premium AON Healthcare Package for family
  • 16 annual leave days per year & 1 more day off on Company Anniversary day
  • Work-life balance (Company retreat, Woman Inspiration Activities, Volunteer Week, Football/Yoga club, ...)
  • Global working environment & Abroad Opportunities (APAC, Europe, Japan, ...)
  • Training & Development Opportunities (inclass, online, offline training in APAC regions/Japan)
  • Long-term multi-career roadmap

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

  • Graduated from College or University
  • Japanese language skill equivalent to N2. English language skills are basic or above.
  • Has logical thinking
  • Good working attitude
  • Good communication skill

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng


Trung cấp - Nghề
Không yêu cầu


 

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