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Company
Psykhe Pte Ltd
psykhe.co
Designation
Customer Experience Internship
Date Listed
11 May 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Consulting
Industry
Design
Location Name
Singapore
Work from Home
Allowance / Remuneration
$700 - 1,000 monthly
Company Profile
PSYKHE is a strategic design consultancy that helps organisations in Asia unlock growth through human-centric innovation.
From research to strategy to design, we work with ambitious, forward-looking brands to reimagine and deliver new products, services, business models and experiences for a new world.
psykhe.co
Job Description
PSYKHE is on a mission to reimagine, reframe, create and innovate by unlocking the power of design for our clients.
As a Customer Experience Intern, you will be part of a multi-disciplinary team solving problems and designing the end-to-end journey of a service, across digital and physical channels.
Your responsibilities will include :
- Support and facilitate evaluative and generative research activities across Asia (interviews, contextual enquiries, usability testing, workshops etc)
- Synthesise research data, work collaboratively with teams to extrapolate and identify human insights
- Use Design Thinking tools and methods to solve problems and drive change for our clients through 3 lenses : desirability, feasibility, viability
- Develop core CX assets (research plans, personas, customer journey maps, wireframes) as required
You are :
- Passionate about human centred design, and making an impact.
- Understand and empathise with users – across clients, end customers, employees or the community for which we design
- Effective communicator and an emphatic listener
- Hands on, with a good working knowledge of collaboration tools such as MS Teams, Miro, Figma
- Have completed a tertiary qualification in a discipline like Psychology, HCI, product design, User Experience or similar
- Have an interest to specialise in a discipline of design (user experience, visual design, user research, etc)
Join us in our quest to make an impact for our clients.
Application Instructions
Please apply for this position by submitting your text CV and portfolio (if available) using InternSG.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.
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