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Job Summary:
The role will manage the payroll process end-to-end for various clients, in accordance with standard operating procedures.
Responsibilities:
Knowledge and Skill Requirements:
Who we are:
We are a Human Capital Management provider and a leader in business outsourcing services.
ADP serves more than clients around the world today and helps organizations of all types and sizes unlock their business potential.
For 60 years, we've led the way in defining the future of business outsourcing solutions and we remain one of the world's most innovative, diverse, and admired companies to work for today.
Our values help us to complete our mission, which is to empower organizations to achieve their full potential and success.
ADP Values:
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.
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The role will manage the payroll process end-to-end for various clients, in accordance with standard operating procedures.
Responsibilities:
- Manage end-to-end payroll service for multiple clients
- Responsible for scheduling and running the assigned client payrolls by following standard operating procedures
- Maintains complete, accurate and timely client and employee records based on real time requests
- Maintains complete and accurate client profile notes as well as processing instructions for each client
- Balance respective payrolls based on year end calendar and remit all Third-Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting
- Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers
- Initiate pre and postproduction calls with clients
- Provide support for client's queries
- Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.
- Provide feedback and suggestions on products, issues, processes, and procedures to enhance efficiency and continuous improvement
- Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
Knowledge and Skill Requirements:
- Minimum B2+ level of German & English
- Excellent customer service skills
- Ability to manage large data and complex reports
- Attention to details mindset is needed
- Resilient and comfortable working in a fast-paced team.
- Previous "facing clients" experience can be a plus
Who we are:
We are a Human Capital Management provider and a leader in business outsourcing services.
ADP serves more than clients around the world today and helps organizations of all types and sizes unlock their business potential.
For 60 years, we've led the way in defining the future of business outsourcing solutions and we remain one of the world's most innovative, diverse, and admired companies to work for today.
Our values help us to complete our mission, which is to empower organizations to achieve their full potential and success.
ADP Values:
- Integrity is everything
- Insightful Expertise
- Service Excellence
- Inspiring Innovation
- Each person counts
- Results Driven
- Social Responsibility.
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.