Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€15bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.
We are looking for results-driven people, passionate about what they do, to join our vibrant team, where we all learn from each other whilst challenging ourselves by stepping up to new experiences.
We are looking for a Business Process Analyst, who will design, optimize and support business processes development, ensuring accuracy & efficiency in business processes deliverables. Reporting to the Training & Business Process Manager the role is responsible for:
- Define, design and develop business processes in cooperation with relevant business owners;
- Document processes and maintain documentation;
- Cooperation with Corporate Legal & Compliance to verify process design compliance;
- Strong cooperation with Business & Systems Analysts to map processes to systems and utilize systems capabilities for efficient, fast and optimized processes;
- Provide on-going support to the Production / Supportive Teams during stabilization period;
- Support “train the trainers” both in training preparation and material;
- Support the Production Teams during day-to-day operations and clarifications;
- Periodically review and evaluate processes efficiency, documentation accuracy and perform change/alignment/improvement actions;
- Implement change requirements based on Process Design Procedure; and
- Support Internal Audit requests and clarifications.
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Requirements
- Proven experience in the Banking industry for at least 3 years;
- Knowledge of Collection/Restructuring/Legal/REO procedures;
- Experience in process design, documentation, process flows diagrams;
- Experience in collection CRM, Loan Administration Systems, familiarity with RE systems will be considered as a plus;
- Highly motivated, attention to detail and high level of ownership;
- Strong analytical, problem solving and organizational skills;
- English fluency and strong communication skills, both verbal and written; and
- Strong computer skills including Microsoft Office.
Benefits
Our benefits include:
- Competitive incentive scheme based on performance
- Private health insurance plan
- Participation in advanced training programs, aimed to build on expertise and skills enrichment.
Apart from our competitive compensation package, our new team members will have the opportunity to become part of a team which lives out every day a truly human-centered culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and we offer you the optimal environment and opportunities to ensure your career growth.
Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior.
Disclaimer: QQuant collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. We will keep your resume in our database for any future consideration. In case you want to be deleted from our database you can contact us at people@qquant.gr.
