Position
Based in Brussels, the Capital of Europe, The Client Service Europe is looking for passionate and dynamic multilingual people to explore the Digital world of Louis Vuitton.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
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You will proactively reach out to your Clients in order to achieve individual and team goals.
Your main responsibilities will be:
Welcome every Client and provide the best Client experience over the phone & through written medias
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
Learn and master Brand and product knowledge
Follow the company’s policies and procedures
This is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.
Please note that applicants must be able to start as of August 21st 2023.
Profile
We are looking for candidates mastering Italian and with a good command of English (oral and written). Any other European language is an asset, especially Spanish.
The ideal candidate will possess a previous experience in the Luxury Retail/Hospitality industry and has a strong passion for the luxury universe. This position also requires great familiarity with IT tools.
Additional information
“Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment”
LVSE selects candidates on the basis of their skills and qualifications and does not discriminate on the basis of age, gender, sexual orientation, ethnicity, creed, disability, nationality or any other characteristic protected by law. We encourage people with disabilities to apply. We will take into account the need for any necessary accommodations both in regards to the recruitment process as well as the position itself.
