● Follow standard operations and procedures.
● Recognize and escalate prioritized calls in accordance with Client standards.
● Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
What’s in Sapient Global Services?
For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 3 free beneficiaries on Day One
● Shift Schedule (Day shift/Mid shift/Night shift)
● Pioneer, Non-voice, and Easy Accounts Available
● Free Coffee and Biscuits in the office
● Retirement/Life Insurance for Qualified Staff
Job Type: Full-time
Pay: Php16,000.00 - Php28,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Night shift
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